Who we are Our impact Our impact What we achieve Our services are taken up by over 5,000 people a year in Newham who are facing challenges in their life because they might be a carer, a migrant or refugee, homeless, or unable to communicate because English isn't a language they know. With our support, they can start to turn their lives around. Our services taken together mean we provide a rich mix and wide range of types of support, but specifically focusing on people living in and around Newham. Very often when a person and their family is facing a crisis, the issues they are facing can be multiple. The Renewal Programme’s breadth of knowledge and expertise means we can draw on our internal resources to offer someone the most personal and tailored support possible to address their needs in the round. Our success is where we have supported a beneficiary to go on a journey where they can overcome their current challenges and become more resilient to face the challenges that life throws at them in the future. Refugee & Migrant Project RAMP supported 371 individual advice clients in 2017-18, of whom 75% were women and 44% had children. Counting the children and partners of our clients, we supported a total number of 929 people during the year. Of these 19% wanted support with their immigration status and therefore had no recourse to public funds or other means of income, 27% wanted support with destitution and 14% wanted support with housing. We provided 685 advice sessions and referred 110 new families on to our food bank and 44 clients were supported to access individual welfare grants. 131 people were assisted to access initial pro bono legal advice. Newham Carers Network During 2017-18 we supported over 4,000 carers with advice and advocacy support. We identified 278 new carers and 221 carers took part in our Big Lottery funded carers’ health and wellbeing activities. We also supported 35 young carers. Youth We work on four different sites in Newham, with other voluntary sector organisations and with local police and statutory services to secure the best possible outcomes for our young people, delivered through a 2-year contract from London Borough of Newham in conjunction with a number of other local voluntary sector providers through the Youth Providers Partnership. In the year to 31 March 2018, 312 young people had participated in at least two of our activities, and we counted 4,866 instances of a young person joining one of our activities, coming from a very wide range of ethnic and cultural backgrounds. Training & Education During the year 2017-18 we ran 48 courses and enrolled 722 learners over the academic year. Courses provided include ESOL, Maths, IT and Office Professional. 87% of our learners achieved a qualification and we are veryproud of their achievements. Read our Evaluation report on our ESOL class for women over 60 funded by the City Bridge Trust created by PhD students from University College of London Supported Housing Renewal Programme Supported Housing Service provides specialised support at our hostel for 31 homeless people with alcohol and substance misuse issues and housing management for a further 11 younger people with low levels of support need in another hostel. Our aim is to equip tenants with the skills and confidence needed for independent living and then to support them in finding suitable accommodation. In the year to 31 March 2018, 10 people achieved planned move on compared to our target of 11.