Due to lack of funding, it has become necessary for our Refugee and Migrant Project (RAMP) to focus on service users with the greatest need.

We are only able to support individuals and families who are destitute.

We regard a person as destitute if:

  1. they do not have adequate accommodation or any means of obtaining it or

  2. they have adequate accommodation but cannot meet other essential living needs.


Where a client has a family, the family is assessed as a whole. For most clients, they will be destitute because they have no recourse to public funds and/or have no right to work in the UK, but this is not always the case. Sometimes destitution can arise because of illness or a crisis.

The service is not available for British Nationals. We only support clients based in the London Borough of Newham, or who are under the care of Newham social services.


Advocacy Service Eligibility

The Refugee & Migrant Service advice service is provided to people meeting the above criteria and who:

  1. Have insecure immigration status, i.e. having no ‘Leave to Remain’ or awaiting the result of an asylum application or appeal.
  2. Have received Leave to Remain or refugee status recently but who are having difficulty in obtaining the benefits or housing to which they are entitled.
  3. Migrants who have not been granted citizenship with particular needs such as mental or physical ill health, domestic violence or child protection issues and therefore needing signposting to relevant agencies.

Food Bank

Clients meeting the above eligibility criteria can be referred to the food bank to receive dry food and clothes from RAMP.  

To find out how to access RAMP services click here