Food Bank
Providing essential support for Newham residents in need
What is our Food Bank?
Our Food Bank is run by RAMP staff and volunteers, who are experienced in speaking to and providing support for service users based on their individual experiences. Clients are provided with emergency food relief parcels to suit the size of their family (we also offer emergency food relief parcels for single people), tailored to their dietary requirements, and any cultural or religious needs. Our team of staff and volunteer advisors will discuss the issues that have brought them to us whilst also offering advice on how to cook healthy, nutritious meals using the food they have received. Clients may also be signposted to another one of our services, if an underlying cause has been identified.
If you require foodbank support please contact Newham Food Alliance to discuss your current situation and potential food club support if you are eligible.
Email: frontdoor@newhamfoodalliance.org.uk
Who is the service for?
This service is for Newham residents only
If you are a Newham resident struggling financially due to;
- Benefit cap
- Homelessness
- Low income
- Domestic violence
- Debt
- No Recourse to Public Funding (NRPF).
How can I get in touch?
How to register
1. Please complete Foodbank Enquiry form
You can also register at our digital hub at the Renewal Programme every Tuesday between 11am-1pm.
2. A Foodbank Assessor will contact you via phone to better understand your situation.
If you have NRPF, you will be contacted by our RAMP Service Worker via email or phone to arrange a face-to-face assessment of needs appointment at the earliest date.
We aim to get back to you within two weeks of registration, depending on capacity.
3. If you are eligible for food bank support, a food bank card will be issued for 2 months and extended to another 1 month if your situation has not improved. We do not continue to add individuals and families after 3 months’ support.
This may not apply to those with NRPF (No Recourse to Public Funding) as long-term support is needed as many are prohibited from taking employment or accessing welfare benefits
How to access
- Our food bank operates bi-weekly in the main hall at the 395 High Street North, E12 6PG from 11am-13pm on Tuesday and Friday.
- You are only permitted to take a food parcel once a week on your allocated day, either Tuesday or Friday.
- Food parcels are divided by size of individuals and families
- Medium (2 adults + 1 Child under 5y/o)
- Medium Plus (2 adults + 2 children under 5y/o)
- Large (2 or more adults + 2 children or more over 5y/o)
- Please note that we do not provide additional parcels of the quantities mentioned above or replace food parcels for food not collected in the past.
- Should you require further food support, you can contact Newham Food Alliance to discuss your current situation and potential food club support if you are eligible.
- You can also contact Our Newham Money to ensure that you are receiving the correct amount of benefit and income that you may be entitled to.
At the Renewal Programme all staff, volunteers and service users agree to
– Create a safe and supportive environment for all, free of abuse and discrimination.
– Treat everybody with respect and dignity.
We understand that this may be a challenging time for you and your family, and we will do our utmost to assist you in our capacity. However, we do not accept any kind of abuse, inappropriate comments, or behavior towards our members of staff or volunteers. If this occurs, we may ask you to leave and we may ban you from accessing the premises.
How can I donate to the Food Bank?
Our food bank essentially a store of non-perishable food and toiletries donated by the local community, church groups and our partners.
We appreciate any donations and want to make it as easy as possible for you to support our Food Bank. However, to ensure we have enough storage for items, please contact RAMP first before dropping any donations to us.
Testimonials
“Over time I have witnessed how you and your team have welcomed people and families in need
of help, with smiles on your faces. You have been there to comfort them, listen, and point them
in the right direction for further help in their time of need”
Gallery
