At the beginning of COVID-19, The Renewal Programme launched a new community support and advice line: Chat Newham. We have now instated the telephone number in line with the second lockdown and Chat Newham will be open from Monday 9th November.

Chat Newham is a telephone support service aimed to support those affected by COVID-19 across the borough. The call service is for anyone who might be lonely, bored, anxious, grieving, finding it difficult to access resources or just want to talk. 

The FREE telephone number is: 0808 196 3510. This will be a dial-in only service, open between 10am - 4pm on weekdays. 

A telephone conversation can make the world of difference to somebody struggling. 

All calls will be staffed by volunteers on-boarded by The Renewal Programme. All volunteers will be required to complete a Renewal Programme Volunteer Application Form and will be asked to sign a confidentiality agreement. If you would like to volunteer for Chat Newham, please e-mail [email protected]

Please bear in mind that we are currently not recruiting volunteers.